All-age Continuing Care: Individuals and their families should encounter improved experiences, transparency and consistency across all forms of continuing care; including Adult’s Continuing Healthcare (CHC), Children & Young People’s Continuing Care, related children’s and adult’s joint-funded packages of care, and adult’s NHS-funded nursing care, with a smooth transition between services and resource provision, including people who self-fund.

NHS Continuing Healthcare (CHC), is the name given to a package of ongoing care which is arranged and funded entirely by the NHS for individuals over the age of 18 who have ongoing health care needs or, what is known as a ‘Primary Health Need.’

You can receive CHC in any setting outside of hospital, including your own home or in a care home. CHC covers all of your identified care costs and is not means tested. This means it is not based on what you earn, or your savings.

The NHS CHC process is set out in the National Framework for NHS Continuing Healthcare. The framework is written and produced by the Department of Health and Social Care and was revised in July 2022. It sets out the principles and processes of NHS Continuing Healthcare.

We understand that NHS Continuing Healthcare is a complex and highly sensitive area which can affect people at a very vulnerable stage of their lives. We are here to help. If you have any questions or concerns, please do not hesitate to contact our teams using the links below.

Useful Documents 

 

 

The Integrated Care Board (ICB), amongst other functions, fulfils the role previously held by clinical commissioning groups (CCGs) and is responsible for the provision of relevant NHS services, which includes NHS Continuing Healthcare.

Southampton

If you are registered with a Southampton City GP Practice, contact details are as follows:

Call:02380 725650
Email: hiowicb-hsi.ContinuingHealthcare@nhs.net

SO Continuing Healthcare Team
NHS Headquarters
Oakley Road
Southampton
SO16 4GX

Isle of Wight

If you are registered with a GP practice in the Isle of Wight, contact details are as follows:

Call: 01983 552470
Email: hiowicb-hsi.iow.chcservice@nhs.net 

Isle of Wight NHS  Continuing Healthcare Service
Floor 2
County Hall
High Street
Isle of Wight
PO30 1UD

Hampshire

If you are registered with one of the following GP services within Hampshire, contact details are as follows:

Email: In the first instance please email the service at  hiowicb-hsi.continuingcare1@nhs.net or if your query is urgent please find below a list of contact details for our team.

NHS Continuing Healthcare
5th Floor
Civic Offices
Fareham
Hampshire
PO16 7AZ

Restrospectives and appeals

For all clients currently appealing a NHS CHC decision within Hampshire or currently in the process of completing a retrospective application.
01329 228437 / 01329 228424

South East Hampshire CHC
Covering: Fareham, Gosport, Havant, Hayling Island, Waterlooville, Petersfield, Liphook, Bordon. hiowicb-hsi.southlocalitydutychc1@nhs.net 
01329 228487 / 01329 228488 / 01329 228409 / 01329 228489 / 01329 228484  
 
North East Hampshire CHC
Covering: Farnham, Aldershot, Fleet, Farnborough. 
hiowicb-hsi.northeastlocality.dutychc@nhs.net
01329 228497 / 01329 228450 / 01329 228492

North and Mid Hampshire CHC
Covering: Basingstoke, Winchester, Alton, Bishops Waltham, Wickham, Andover.
hiowicb-hsi.northlocality.dutychc@nhs.net
01329 228491 / 01329 228463 / 01329 228493 / 01329 228471 / 01329 228469

South West Hampshire CHC
Covering: New Forest, Romsey, Lyndhurst, Lymington, Brockenhurst, Totton and Eastleigh.
hiowicb-hsi.westlocality.dutychc@nhs.net
01329 228474 / 01329 228410 / 01329 228470

Learning Disabilities
Covering: Individuals with a Learning Disability across all four system areas.
hiowicb-hsi.ld-s117chc@nhs.net
01329 228420 / 01329 228441 / 01329 228490

In order to find out it you are eligible for NHS Continuing Healthcare a two stage assessment process is followed:

  • Stage 1: Screening via the Checklist tool
  • Stage 2: Full assessment of eligibility via a Multi-Disciplinary Team Meeting

In order for the NHS Continuing Healthcare process to begin you or your chosen representative will need to provide written consent, both for the process to take place, and for the sharing of data with the relevant health and social care professionals.

Although the usual NHS Continuing Healthcare assessment would involve a face-to-face Multi-Disciplinary Team meeting, due to COVID-19 some of these meetings are being completed virtually in order to reduce the risk of spreading the virus.

 

Stage 1: NHS Continuing Healthcare Checklist Screening Tool

To help correctly identify if you require a full assessment of eligibility for NHS Continuing Healthcare, a health or social care professional involved in your care will complete a screening tool called a Checklist.

They may also speak to your family or others who support you to build up a picture of your needs. This checklist is sent to us, the NHS Continuing Healthcare team at the Hampshire and Isle of Wight Integrated Care Board (ICB). You should also receive a copy of the Checklist tool.

Once completed, if the checklist indicates that you require a full assessment of eligibility, we will arrange for a ‘multi-disciplinary team’ meeting to take place.

 

Stage 2: The Multi-Disciplinary Team Meeting

A ‘multi-disciplinary team’ (MDT) means a team drawn from a number of professional ‘disciplines’ such as doctors, nurses, therapists and social workers. The multi-disciplinary team will be made up of two or more professionals who understand your care needs. They may be from health or social care services.

At the full assessment, CHC staff from Hampshire and Isle of Wight ICB will make sure that you, your chosen representative, as appropriate, and whoever cares for you are invited to be involved. If you need an advocate to support you through the assessment process, Hampshire and Isle of Wight ICB can help arrange this for you.

Members of the multi-disciplinary team will meet with you to undertake the assessment and complete a ‘decision support tool’.  You may hear this term shortened to a DST. 

 

The Decision Support Tool (DST)

The decision support tool allows the multi-disciplinary team to gather a full picture of your health and care needs by looking at 12 different areas:

  1. Breathing
  2. Nutrition
  3. Continence
  4. Skin
  5. Mobility
  6. Communication
  7. Psychological and Emotional Needs
  8. Cognition
  9. Behaviour
  10. Drug Therapies and Medication: Symptom Control
  11. Altered States of Consciousness
  12. Other significant care needs to be taken in consideration

These care needs are then considered against the NHS Continuing Healthcare 4 key indicators to assess whether the individual has a Primary Health Need and should therefore be recommended eligible for NHS Continuing Healthcare.

 

Primary Health Need

Anyone over 18 years of age, assessed as having a ‘primary health need’, should be eligible for NHS Continuing Healthcare. It is not dependent on a particular disease, diagnosis or condition. 

A ‘primary health need’ is a concept, rather than a legally set definition. It was introduced by the Secretary of State for Health, to assist in identifying whether a person’s primary need is for healthcare (therefore being the duty of the NHS to provide under the 2006 Act) rather than for social care (under the Care Act 2014).

A primary health need would be indicated by the nature, complexity, intensity or unpredictability of health needs, or a combination of these. 

Nature, Complexity, Intensity and Unpredictability are also known as the NHS Continuing Healthcare 4 key indicators.

 

NHS Continuing Healthcare: 4 Key Indicators

Nature: this describes your needs and the type of needs e.g physical, psychological, etc. Nature also describes the effects of your needs on you and the type of help you may require to help manage and meet your needs.

Intensity: this considers the extent and severity of your needs and the type and level of support you need to meet them, which includes the need for ongoing or continuous care.

Complexity: this describes how your needs may interact or affect each other, which may make them difficult to manage or control. It also looks at the level of skill required to monitor your symptoms, treat your condition and/or manage your care.

Unpredictability: this looks at how your needs may vary and fluctuate and how a difficulty in predicting changes in your needs might create challenges in being able to manage or meet them. This includes the risks to your health if adequate and timely care is not provided.

 

The Final Eligibility Decision

The multi-disciplinary team will put forward their recommendation with regards to eligibility for NHS Continuing Healthcare to West Hampshire CCG.

A registered professional within West Hampshire CCG will look at the recommendation made by the multi-disciplinary team, alongside the supportive evidence collected, and finalise or “ratify” the decision. This will usually be in line with the recommendation made, unless there are exceptional circumstances.

Once we have made a decision, we will send you a letter confirming the outcome.  This letter will also include a copy of the decision support tool. If you are found to be not-eligible for NHS Continuing Healthcare you have the right to appeal the decision.

There are lots of people who can give you help and advice about NHS Continuing Healthcare. You can ask your social worker, district nurse, doctor or any other health or social care professional involved in your care.

If you are not eligible for NHS Continuing Healthcare, you may be eligible for NHS-funded Nursing Care.

NHS-funded Nursing Care (FNC) is an NHS paid contribution to meet the nursing care element of your nursing home fees. FNC covers nursing care provided by a registered nurse, if you are permanently residing within a nursing home.

The NHS pays a fixed amount each week directly to your nursing home. The amount is set each year by the Department of Health and is reviewed each year. For 2022/23 the amount is £209.19 per week.

If you pay your own fees, the weekly contribution will be deducted from your bill. If you are funded by your local authority, the amount will be deducted from the fees they pay to the nursing home.

It is best practice for the NHS FNC assessments to be completed face-to-face but  due to COVID-19 there is a hybrid way of working to help prevent the spread of the virus.

 

Who may be eligible for NHS-Funded Nursing Care?

You may be eligible for NHS funded nursing care if:

  • You live permanently in a nursing home
  • You’re not eligible for NHS continuing healthcare but you have been assessed as needing care from a registered nurse.

 

How is NHS-Funded Nursing Care assessed?

If you have already had a full assessment for NHS Continuing Care (CHC), we can use the information from your CHC assessment to decide whether you are eligible for NHS-funded nursing care.

If you do need an assessment, or you haven’t already had one, we can arrange this for you.

 

What can I expect from an NHS FNC application?

  1. The Nursing Home will apply for FNC within 28 days of admission, you can prompt your nursing home to apply for FNC for you
  2. Once the team have received the application, our administration team will arrange for one of the CHC nurse assessors to visit the nursing home and complete a Checklist Tool
  3. If the checklist indicates a full assessment for NHS Continuing Healthcare is required a Multi-Disciplinary team meeting will be arranged, with FNC to be considered as part of the final outcome
  4. Regardless of whether the outcome is eligible or not eligible for FNC, you will receive an outcome letter
  5. If the outcome is eligible for FNC a review will take place annually

 

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1079651/nhs-funded-nursing-care-practice-guidance-july2022.pdf

 

Find out more here.

A personal health budget or a ‘PHB’ is an amount of money used to support your health and well being needs, as agreed between you and your healthcare team.

The aim of a personal health budget is to give you more choice and control over the money spent on meeting your health and well being needs.

Your health and well being needs will be set out in a personalised care and support plan, which you and your healthcare team will develop together. PHB’s support the vision of a more personalised, patient-focused NHS.

 

What are the options for personal health budgets?

You and your health or social care professional can decide together how best to manage your personal health budget. It can be managed in three different ways or a combination of these:

  1. A Direct Payment – You receive the money to buy and manage your own healthcare and support. Your health or social care team must agree that this meets your needs. You have to show what you have spent it on, but you, or your representative, buy and manage services yourself.
  2. A Notional Budget – No money changes hands. You find out how much money is available and together with your health or social care team, you decide how to spend that money. Your agreed care and support will then be arranged
  3. A Third Party Managed Budget – After you have agreed your budget with your health or social care team an independent organisation (for example an independent user trust or voluntary organisation) holds the money for you and helps you organise and pay for your care and support.

 

How can we set up a personal health budget?

If you are eligible for a personal health budget, the following steps must be followed before your budget can be made available to you: 

  1. Assessment of your health and well being needs and collection of information relating to the health and care services currently used to support you.
  2. An indicative budget will be prepared.  This is a calculation needed to confirm the amount of money in your personal budget.
  3. Your personalised care and support plan will need to be developed.  This means identifying support and services required to keep you healthy and well and meet your agreed outcomes. 
  4. Your health or social care team will help you to decide how your personal health budget will be managed. 
  5. Care and support will be put in place; either by you if you are managing the personal health budget yourself, or by someone else if you choose a notional or 3rd party budget.

Find out more about Personal Health Budgets in the video below from NHS England or on the NHS website.

Is there any additional support for those in Hampshire with a PHB?

The NHS Continuing Healthcare team in Hampshire have developed a contract with The Enham Trust.

Enham are available to provide additional support for those with a PHB for example:

  • Information to those considering a PHB or Direct Payment
  • Full support to set up a direct payment including advice regarding employment, insurance, payroll etc
  • Recruitment of PA’s/carers
  • Managed accounts
  • Support for existing Direct Payment holders in resolving employment and budget issues
  • Disclosure and barring service checks (DBS)

Support During COVID-19

During the COVID-19 pandemic the NHS CHC team have also been providing additional support in making contact with all PHB holders to ensure they are safe and well and coping under the unprecedented circumstances. Please see the NHS CHC: COVID-19 homepage for additional information around the COVID-19 pandemic such as details around accessing PPE and FAQ’s.

 

 

The Hampshire and Isle of Wight CHC Co-Production group has been working together to promote client engagement and co-production since 2018 with extremely positive results. We have also seen the set-up of the wider Working Together Group in 2019 with the aim to expand collaborative working.

The importance of co-production in improving customer service outcomes for disabled people cannot be overstated. Working with the team at NHS West Hampshire CCG on Continuing Health Care and Personal Health Budgets projects in a co-productive way has been fulfilling.” - Iain Speed, CHC Co-Production Team Member, MD of All Inclusive CIC and PEP Member.

 

What is Co-Production in Health and Social Care?

SCIE defines Co-Production as:

“working in equal partnership with people using services, carers, families and citizens. Co-production offers the chance to transform social care and health provision to a model that that offers people real choice and control.”

 

The Working Together Group

As well as the NHS CHC Co-Production group who meet on a monthly basis, we have also set up the Working Together Group. This is a wider group for those who may not be able to attend monthly meetings and aims to increase shared learning and experiences of expert service users and carers. The working together group has been vital in providing feedback for our new Information booklets and website redesign.

To keep the Working Together Group updated on the work of the Co-Production group and to share opportunities for discussion and input we have also set up a quarterly newsletter.

 

What have the CHC Co-Production Team been working on?

Over the past year The Co-Production group have been looking in detail at the NHS CHC service and have identified key areas for improvement, including, access to accurate and up to date information, as well as improving the review process for those with Personal Health Budgets.

The group have been able to produce a series of information booklets to support our clients through the NHS CHC process and are also working to redesign the information available on our website.

To get involved with Co-Production in Hampshire and Isle of Wight please contact the team at: WHCCG.ContinuingCare@nhs.net

For more information please also see the article put together by the NHS CHC Co-Production Group to celebrate the SCIE’s Co-Production Week.

 

The Co-Production Blog

A series of useful webinars, articles and videos:

 

Southampton

Patients who have a query about Continuing Healthcare (CHC) and are registered with one of the below Southampton GP practices are asked to get in touch with the team using the following contact details:

Call:02380 725650
Email:SOCCG.ContinuingHealthcare@nhs.net

SOCCG Continuing Healthcare TeamNHS HeadquartersOakley RoadSouthamptonSO16 4GX

  • Lordshill Health Centre
  • Shirley Avenue and Cheviot Road Practice
  • Aldermoor Surgery
  • Raymond Road
  • Brook House Surgery
  • University Health
  • Highfield Health
  • Alma Road Surgery
  • Walnut Tree Surgery
  • Solent GP Surgery
  • The Peartree Practice
  • The Old Fire Station Surgery
  • St Peter’s Surgery
  • Living Well Partnership
  • Victor Street Surgery 
  • Shirley Health Partnership  
  • Atherley House Surgery 
  • Hill Lane Surgery 
  • Burgess Road Surgery 
  • Stoneham Land Surgery 
  • St Mary’s Surgery 
  • Mulberry Surgery 
  • Homeless Healthcare 
  • West End Road Surgery 
  • Woolston Lodge Surgery 
  • Townhill Surgery 
  • Living Well PCN  
  • St Lukes and Botley 

Hampshire

Patients who have a query about CHC and are registered with one of the below GP practices in Hampshire are asked to get in touch with the team via the following contact details:

In the first instance please email WHCCG.continuingcare@nhs.net, or if your query is urgent you can find an additional list of contact details for the team.

  • Brook Lane
  • Stubbington Practice
  • Westlands Medical Centre
  • Gudgeheath Lane Surgery
  • Solent View Medical Practice
  • Rowner Health Centre
  • Bury Road Surgery
  • Jubilee Surgery
  • Lockswood Surgery
  • Centre Practice
  • Portchester Practice
  • The Willow Group
  • Gosport Medical Centre
  • Bridgemary Medical Practice
  • Highlands Practice
  • Whiteley Surgery

  • Badgerswood Surgery
  • Swan Medical Group
  • Liphook and Liss Surgery
  • Clanfield Practice
  • Horndean Surgery
  • Park Lane Surgery
  • Denmead Practice
  • Village Surgery
  • The Elms Practice
  • Homewell Practice
  • Pinehill Surgery
  • The Grange Surgery
  • Riverside Partnership
  • Rowlands Castle Surgery
  • Bosmere Medical Practice
  • Staunton Surgery
  • Oaks Healthcare
  • Emsworth Surgery
  • Waterside Medical Practice
  • Vine Medical Group

  • Andover Health Centre
  • Adelaide Medical Centre
  • St. Mary's surgery
  • St. Clements Surgery
  • Alresford Surgery
  • Stockbridge Surgery
  • Two Rivers Partnership
  • Bishops Waltham Surgery
  • Twyford Surgery
  • St Andrews Surgery
  • Boyatt Wood Surgery
  • Park and St Francis Surgery
  • West End Surgery
  • Hedge End Medical Centre
  • Abbeywell Practice
  • North Baddesley
  • Cornerways Medical Centre
  • Twin Oaks Medical Centre
  • Lyndhurst Surgery
  • Testvale Surgery
  • Red and Green Practice
  • Coastal Medical Partnership (comprising of Arnewood Practice)
  • Wistaria & Milford Surgeries
  • Charlton Hill surgery
  • Shepherds Spring MC
  • The Friarsgate Practice
  • St. Paul's Surgery
  • Gratton Surgery
  • The Watercress Medical Group
  • West Meon Surgery
  • Stokewood Surgery
  • Wickham Surgery
  • Parkside Surgery
  • Archers Surgery
  • Fryern Surgery
  • Blackthorn Health Centre
  • Bursledon Surgery
  • Alma Road Surgery
  • Fordingbridge Surgery
  • Ringwood Medical Centre
  • Chawton House Surgery
  • New Horizons Medical Partnership
  • Waterfront and Solent
  • Forestside Medical Practice
  • Barton Surgery and New Milton HC

  • Bentley Village Surgery
  • Chawton Park Surgery
  • Camrose, Gillies and Partnership
  • Bramblys Grange Medical Partnership
  • Crown Heights Medical Centre
  • Tadley Medical Partnership
  • Clift Surgery
  • Whitewater Health (Hook and Hartley Wintney)
  • Watership Down Health (Oakley, Overton and Kingsclere)
  • Wistaria & Milford Surgeries
  • Boundaries Surgery
  • The Wilson Practice
  • Bermuda & Marlowe Practice
  • Beggarwood Surgery
  • Odiham Medical Centre
  • Chineham Medical Practice
  • The Border Practice
  • The Wellington Practice

  • Princes Gardens Surgery
  • Cambridge Practice
  • Jenner House Surgery
  • Mayfield Medical Centre

  • Voyager Family Health
  • Alexander House Surgery
  • North Camp Surgery
  • Giffard Drive Surgery
  • Richmond Surgery
  • Crondall New Surgery

  • Fleet Medical Centre
  • Branksomewood Healthcare Centre

  • Oakley Health Group

If you receive a letter saying you are “not eligible” for CHC funding and you feel that the appropriate procedures have not been followed, for example, that our team at Hampshire and Isle of Wight ICB have not applied the National Framework appropriately in making this decision, or your needs have been misrepresented, you have a right to appeal. You should do this within six months of receiving your decision letter. If you would like to appeal a decision you can request this in writing by contacting us as below:

 

NHS Continuing Healthcare and NHS-funded Nursing Care Team

5th floor, Civic Offices

Civic Way,

Fareham

Hampshire,

PO16 7AZ

 

 

What is the NHS Continuing Healthcare appeals process?

The NHS Continuing Healthcare team in Hampshire will arrange a Local Review Meeting (LRM) with you within 35 days of the request to discuss the appeal and your views on the health needs of the individual concerned.

Following this a Specialist Practitioner will review all of the evidence, including the evidence you provide and will produce an appeals document and recommendation as to whether the original decision was sound.

If the original decision is overturned and you are found eligible the ICB will seek to provide reimbursement.

 

What if I am unhappy with the outcome of an appeal?

If you are unhappy with the outcome of the LRM you can refer your case to an Independent Review Panel (IRP). If you would like to refer your case, you will need to write directly to the NHS Commissioning Board in the south region for an Independent Review Panel form:

 

NHS England Continuing Healthcare Team (South)

South West House

Blackbrook Park Avenue

TAUNTON

TA1 2PX

Telephone: 01823 361000

Email: england.south-chc@nhs.net

 

 

NHS Continuing Care is support provided for children and young people under 18 who need a tailored package of care because of a disability, illness or accident. It is different to NHS Continuing Healthcare (CHC) which is for adults with very severe or complex health needs.

NHS CHC for adults focuses mainly on health and care needs. However, continuing care for a child or young person should also consider their physical, emotional and intellectual development as they move towards adulthood.

If your child is assessed for NHS Continuing Care, it’s likely that a range of organisations will be involved, such as health, education and children’s services. If your child has continuing care needs, these different agencies will all contribute to your child’s care package.

If you think your child would benefit from continuing care, the best thing to do is talk to their health or social care worker. 

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/499611/children_s_continuing_care_Fe_16.pdf

Find out more at NHS Continuing Healthcare

 

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All-age Continuing Care

Individuals and their families should encounter improved experiences, transparency and consistency across all forms of continuing care; including Adult’s Continuing Healthcare (CHC), Children & Young People’s Continuing Care, related children’s and adult’s joint-funded packages of care, and adult’s NHS-funded nursing care, with a smooth transition between services and resource provision, including people who self-fund.

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Appointments continue at Brook Lane Surgery

Appointments are continuing for patients registered at Brook Lane Surgery, following a fire yesterday, although these may be held at the neighbouring Fareham Community Hospital (next door) or at Lockswood Surgery in nearby Centre Way, Locks Heath.

Adults’ Safe Haven opens its doors wider to help more people during lockdown

A Havant based scheme offering out-of-hours support to adults facing a mental health crisis is reaching out to help more people during lockdown.

Vaccinating the homeless in Basingstoke

NHS staff who are normally found working in offices and away from the frontline have been joining local GPs to help vaccinate the homeless population in Basingstoke.

Work to build new Andover Health Centre moves to next stage

Work is progressing well on the new multi-million pound redevelopment to move Andover Health Centre Medical Practice to a brand new, purpose-built wing on the site of Andover War Memorial Hospital.

NHS and Pompey team up to promote COVID-19 vaccine

Portsmouth Football Club and the NHS have teamed up to help save lives during the COVID-19 pandemic.

NHS service to help patients with Long COVID

Local NHS providers (Southern Health NHS Foundation Trust, Solent NHS Trust and Isle of Wight NHS Foundation Trust) have a number of clinics across Hampshire and Isle of Wight to help patients suffering from the effects of Long COVID.

New online counselling service now available to support young people across Hampshire, Southampton and Isle of Wight

A new service to support the wellbeing of our young people across Hampshire, Southampton and Isle of Wight launches today, Monday 24 May.

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From early June, the location where residents of Romsey and North Baddesley have their coronavirus vaccine will be changing

Over 28,000 local people have now received a life-saving coronavirus vaccine through the incredible efforts of the doctors, nurses, practice staff and volunteers of Romsey and North Baddesley practices.

Petersfield Minor Injuries Unit upgraded to Urgent Treatment Centre

New and improved services for people needing urgent health care are to be provided in east Hampshire.

COVID-19 vaccination programme extended

Adults aged 25 to 29 across Hampshire and the Isle of Wight will be invited for their COVID-19 jab from tomorrow (Tuesday 8 June) - six months since the launch of the biggest vaccination programme in NHS history.

Milestone reached as 2m COVID-19 vaccines delivered across Hampshire and Isle of Wight

A major milestone has been reached in the local delivery of the COVID-19 vaccination programme with 2m jabs delivered across Hampshire and the Isle of Wight.

Hampshire and Isle of Wight patient safety scheme nominated for national award

A digital platform created in Hampshire and the Isle of Wight to help people monitor their oxygen levels at home has been shortlisted for a national patient safety award.

New contract for Primary Care IT Support Services in Hampshire and the Isle of Wight

A new contract for GP IT support services across Hampshire and the Isle of Wight will start this Thursday (July 1) – and benefit patients.

Health leaders across Hampshire and the Isle of Wight are urging people to “choose well” this summer

Health leaders across Hampshire and the Isle of Wight are urging people to “choose well” this summer amid rising demand on the local NHS.

Hampshire’s Mental Health Crisis Care highly commended in national award

A drive to speed up and improve care for people suffering a mental health crisis across Hampshire and the Isle of Wight has been highly commended at a prestigious national awards ceremony.

New Emsworth Medical Practice to open next week

The much-anticipated new GP surgery for Emsworth is to open its doors to its first patients next Monday (July 26).

Support and advice to help you stay well this summer

Health leaders across Hampshire and the Isle of Wight are urging people to “choose well” this summer.

New proposal to merge Bursledon Surgery with Blackthorn Health Centre

If you are a patient of Bursledon Surgery or Blackthorn Health Centre, we would like to hear from you on a proposal to merge Bursledon Surgery with Blackthorn Health Centre.

Local GP practices encouraged to use new home testing app to screen for chronic kidney disease for people with diabetes

A smartphone app and home test kit enabling people to test themselves for chronic kidney disease (CKD) using their mobile phone camera is now available to all GP practices in Hampshire, Southampton and Isle of Wight CCG. It has been made possible through a collaboration with health technology partner, Healthy.io, and the Accelerated Access Collaborative (AAC), NHSx and the National Institute of Health Research (NIHR).

Proposal to merge Living Well Partnership GMS contracts together

The Living Well Partnership provides GP services locally to its 38,000 patients from a number of surgery sites.

Possible delay in non-essential blood testing

There is currently an international shortage of blood bottles used for taking samples and clinicians working in Primary Care, Hospitals, Community, Mental health and Ambulance Trusts have been asked to suspend non-essential blood tests.

Lena Samuels to continue as Chair of Hampshire and Isle of Wight Integrated Care System

We are pleased to confirm that Lena Samuels has been named by NHS England as the Chair Designate for the Hampshire and Isle of Wight Integrated Care Board, subject to the new statutory body coming into being on 1 April 2022. The Health and Care Bill which will put Integrated Care Systems on a statutory footing was introduced to Parliament in July 2021 and is expected to receive Royal Assent in Spring 2022.

Hythe and Dibden War Memorial Hospital construction progress

Our new hospital rising from the ground

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The NHS is gearing up to deliver the safe and effective annual flu vaccination programme from autumn as it’s the best protection against flu and its compilations.

Learn about Covid, challenge and change in your local NHS

Covid, challenge and change – those are the themes of the latest “Meet Your NHS” event being held next week.

Beyond drugs – recognition for NHS digital therapy for insomnia

A ground-breaking project to help people who struggle to sleep has won national recognition.

Stage 2 Report into Southern Health NHS Foundation Trust

In February 2020, NHS Improvement published an investigation report after Nigel Pascoe QC independently reviewed the historical cases of five people who died in Southern Health’s care between 2011 and 2015.

New children’s ADHD service to begin on the Isle of Wight

A new Attention Deficit Hyperactivity Disorder (ADHD) service for children and young people on the Isle of Wight is due to start this week.

Community and Voluntary Sector Mental Health Grants to Reduce Health Inequalities

The Hampshire, Southampton and Isle of Wight CCG is inviting grant applications for Community and Voluntary Sector organisations to address health inequalities and improve mental health outcomes.

New mental health crisis service in south east Hampshire

A new health service aims to help tackle the growing problem of people living with mental health issues across south east Hampshire.

The merger of the Living Well Partnership

NHS Hampshire, Southampton and Isle of Wight Clinical Commissioning Group (CCG) recently received an application from The Living Well Partnership to merge its two contracts with the CCG together into one.

Update on application to merge Bursledon Surgery with Blackthorn Health Centre

NHS Hampshire, Southampton and Isle of Wight Clinical Commissioning Group (CCG) received an application to merge Bursledon Surgery with Blackthorn Health Centre.

Official opening this week of the new Emsworth Medical Practice

Havant MP Alan Mak will this Thursday (October 7) officially open the new Emsworth Medical Centre.

New Forest Walking and Cycling Festival

One of the most popular events in the New Forest is back in the calendar for this autumn, with a wealth of events announced and available to book from today.

Black History Month

Black History Month recognises and celebrates the contribution made to our society over many years by the African and Caribbean communities. This year's theme is 'Proud to be'.

Don’t delay, book your flu jab today

Eligible people across Hampshire and the Isle of Wight are being urged to book their flu jabs today and not wait until they are invited for their COVID-19 booster vaccination to ensure they are protected as soon as possible.

Hampshire and Isle of Wight COVID-19 vaccination programme – webinar for parents/carers and guardians of young people aged 12 to 15

Experts have joined forces for a webinar to support parents, carers and guardians of young people to make informed choices about the COVID-19 vaccine.

Campaign urges Andover residents to call NHS 111 before attending Minor Injuries Clinic at local hospital

A campaign as been launched to remind local residents in Andover to keep using the NHS 111 booking service before attending the Minor Injuries Clinic (MIC) at Andover War Memorial Hospital.

Petersfield Urgent Treatment Centre

New improved services for people needing urgent health care are available in east Hampshire.

Take up the offer of a free flu vaccination for children

Parents are being urged to take up the offer of having their children vaccinated against flu to reduce the spread of the virus.

NHS opens online COVID-19 vaccination bookings for 12-15 year olds

Parents, carers and guardians will be able to book COVID-19 vaccinations online for their 12-15 year old children from the end of today (Friday 22 October) with appointments available as soon as tomorrow (Saturday 23 October).

Are you a relative of someone who has had end-of-life care?

The All-Party Parliamentary Group (APPG) on Hospice and End-of-Life Care has launched a review into the lasting impact of COVID-19 on death, dying and bereavement in England.

New winter wellness campaign launched

An online campaign to help NHS colleagues in Hampshire and Isle of Wight (HIOW) stay well this winter has been launched by the area’s enhanced health and wellbeing team.

An independent investigation into the care and treatment of a former service user

An independent review commissioned by NHS England has been published today, Wednesday 3 November, which follows up on the progress of the 2019 report regarding a former service user who unlawfully killed his six-year-old daughter and then took his own life.

Pregnant women urged to take the free flu and COVID-19 vaccinations

The NHS in Hampshire and Isle of Wight is urging pregnant women to continue using health services and get the COVID-19 and flu jabs to help protect themselves and their unborn baby.

Do your bit to keep antibiotics working

The weather is getting colder and we may be more susceptible to colds and other bugs going around.

National Self Care Week (November 15-21)

Practice Self Care for Life is the theme for this year’s National Self Care Week, which starts next Monday (Nov 15).

Chief Executive of Hampshire and Isle of Wight Integrated Care Board appointed

Following a national recruitment process Maggie MacIsaac has been appointed Chief Executive Designate of the future Integrated Care Board for Hampshire and Isle of Wight.

Public Inquiry in relation to the Government and public sector response to the Covid-19 pandemic

The Prime Minister has announced that the Government will hold an independent public inquiry into the Government and public sector response to the COVID-19 pandemic.

NHS urges those with health conditions to get vaccinated this winter

The onset of winter brings colder weather and darker nights, which will inevitably mean we all meet friends and family indoors where it is less well ventilated.

Booster buses offer thousands of extra COVID-19 vaccines across Hampshire and Isle of Wight

Thousands of COVID-19 boosters will be available across Hampshire and Isle of Wight this weekend as health and care partners work together to protect even more people from the virus.

Health leaders thank communities and health and care teams across Hampshire and Isle of Wight on COVID-19 vaccination programme anniversary

Health leaders across Hampshire and Isle of Wight today shared a heartfelt thank you as the nation marked the first anniversary of the biggest vaccination programme in the history of the NHS.

Veteran, 100, who was among first to receive COVID-19 vaccine hails programme on first anniversary

AN 100-YEAR-OLD who made history as one of the first people to receive the COVID-19 vaccine today encouraged everyone eligible to get the jab – on the anniversary of the lifesaving programme.

How to help you and your loved ones stay well this winter

Your local NHS today issues an eight-point ‘call to action’ to help residents to stay well this winter.

Plea to communities as thousands of COVID-19 jab appointments missed in one week

People across Hampshire and Isle of Wight who are unable to attend or no longer need their COVID-19 appointment are asked to cancel to free up slots for the lifesaving jab.

Urgent plea for more people to come forward across Hampshire and lsle of Wight to help deliver largest vaccination drive in history

Health leaders today issued a fresh plea for more people to support the COVID-19 vaccination programme in Hampshire and Isle of Wight as dedicated teams work to ensure everyone receives their booster by the 31 December.

How to help you and your loved-ones stay well this winter

Your local NHS today issues an eight-point ‘call to action’ to help Isle of Wight residents to stay well this winter.

COVID-19 jabs boosted as thousands of extra slots added across Hampshire and Isle of Wight

THOUSANDS more COVID-19 booster appointments are now available across Hampshire and Isle of Wight daily thanks to a new hospital hub, a raft of extra clinics and people coming forward to help.

Pregnant women urged to come forward for COVID-19 vaccination

The NHS is urging pregnant women to get vaccinated following the latest data from the Joint Committee on Vaccination and Immunisation (JCVI).

Carers urged to come forward for COVID-19 booster vaccine

The NHS today urged carers to come forward for their COVID-19 booster vaccination – and not wait to be called.

A winter ‘call to action’ from your NHS in Southampton

Your local NHS today issued a winter ‘call to action’ to help Southampton area residents to stay well this winter.

Urgent NHS plea to help us protect you and your loved ones this festive period

HEALTH leaders today issue a heartfelt plea to people across Hampshire and Isle of Wight - help us protect you and your families this Christmas and New Year.

Call for communities to keep COVID-19 jab appointments as more than 8,000 slots missed in one week

PEOPLE in Hampshire and Isle of Wight are urged to keep their COVID-19 jab appointment wherever possible after figures revealed more than 8,200 slots were missed in the last week alone.

National recognition for Petersfield GP nursing team

Swan Medical Group at Petersfield was short-listed for the final of a prestigious GP award.

Thousands of additional COVID-19 vaccines available at Hampshire and Isle of Wight clinics this New Year

RESIDENTS are urged to grab their COVID-19 booster jab without delay as thousands more vaccines are made available across Hampshire and Isle of Wight this New Year.

One million COVID-19 boosters milestone marked in Hampshire and Isle of Wight

MORE than a million people across Hampshire and Isle of Wight have now received their COVID-19 booster jab - marking a major milestone for local delivery of the vaccination programme.

Walk-ins now available for people aged 12-15 at three Hampshire and Isle of Wight vaccination centres

The three mass vaccination centres across Hampshire and the Isle of Wight are now offering walk-in appointments to people aged 12-15 for their first or second COVID-19 vaccinations.

NHS across Hampshire and Isle of Wight appeal for public’s help as services remain exceptionally busy

NHS across Hampshire and Isle of Wight appeal for public’s help as services remain exceptionally busy

Pop-up community clinics offer even easier access to COVID-19 vaccinations

Pop-up community clinics offer even easier access to COVID-19 vaccinations

Raft of pop-up clinics offer COVID-19 vaccinations this weekend

POP-UP clinics are being held across Hampshire and Isle of Wight this weekend as health and care teams support even more people to get their COVID-19 ja

Dozens more COVID-19 walk-ins available across Hampshire and Isle of Wight

DOZENS of walk-in clinics are being held across Hampshire and Isle of Wight in the coming days as health leaders encourage anyone who has not had their COVID-19 jab to come forward.

New "pop-up" vaccination clinic at Festival Place, Basingstoke

Hundreds of additional COVID-19 vaccination appointments are becoming available in Basingstoke thanks to a new ‘pop-up’ clinic.

Parents and carers reminded to protect 2 and 3-year-olds against flu

Thousands of children across Hampshire and the Isle of Wight, aged 2 and 3, have been protected against flu by having their annual vaccination.

NHS renews appeals for the public’s help as services remain exceptionally busy

The local NHS today renewed its appeal for people to choose the right service for non-urgent care amid rising demand in Portsmouth and South East Hampshire.

Clinically vulnerable 5-11 year olds given first COVID vaccinations in Andover

On Saturday 12 February, 35 clinically vulnerable 5-11 year olds were successfully given their first COVID-19 vaccination at the children’s clinic in The Chantry Centre, Andover.

Red weather warning in place for Hampshire and the Isle of Wight

Storm Eunice remains a major incident for the Hampshire and Isle of Wight Resilience Forum, after the Met Office upgraded its weather warning.

Major incident status stood down following Storm Eunice disruption

At 10.28am (Saturday 19 February) Hampshire and Isle of Wight Local Resilience Forum (LRF) took the decision to down its major incident status for Storm Eunice.

Hampshire and Isle of Wight NHS Turning the Tide stands in solidarity with Ukraine

We feel deeply saddened to see the round the clock news in recent days following the escalation of the conflict in Ukraine. This is an extremely sad time for many communities around the world, and we stand in solidarity with Ukraine.

Health and Care Conversations - help improve Island services

The Island’s NHS, the council and the community and voluntary sector are working together to improve health and social care services on the Island and want to hear what you think about local healthcare.

Spring Boosters available

People aged 75 and over and older care home residents to be offered fourth dose as spring booster vaccinations begin to rollout across the South East

NHS offers top tips to get the best care, and support frontline teams

NHS offers top tips to get the best care, and support frontline teams

Three new mental health contracts recognise success

Three providers of community mental health services - OSEL, Two Saints and Isorropia Foundation - have had their contracts renewed by NHS Hampshire, Southampton and Isle of Wight Clinical Commissioning Group (CCG).

NHS Prevention Programme cuts chances of Type 2 diabetes for many – as face-to-face sessions resume tomorrow

Thousands of people have avoided Type 2 diabetes thanks to the world leading NHS Diabetes Prevention Programme (NHS DPP), according to new research.

New Primary Care Network for part of east Hampshire

A new primary care network (PCN) started in part of east Hampshire today (Friday April 1).

Gosport’s two Primary Care Networks set to join forces

The two Primary Care Networks which serve Gosport are joining forces today (April 1) – in a move which will make greater use of resources to improve patient services and could attract new GPs.

Urgent plea to public in Hampshire and Isle of Wight amid "perfect storm" of NHS pressures and rocketing rates of COVID-19

Health leaders today issue an urgent plea to communities amid a “perfect storm” of rising pressure on services and rocketing COVID-19 rates.

Appeal as more than 8,500 people attend Emergency Departments in Hampshire and Isle of Wight in just one week

Health leaders today issue a fresh appeal to communities as figures reveal more than 8,500 people attended an Emergency Department (ED) in Hampshire and Isle of Wight in the last week alone.

Easier access to mental health wellbeing support on the Isle of Wight

The Isle of Wight’s mental health wellbeing organisation, Isorropia Foundation, is now open to self-referrals.

Bank holiday pharmacy opening times for Hampshire and the Isle of Wight

The NHS has published the opening times of pharmacies across Hampshire and the Isle of Wight over the May bank holiday weekend.

Have your say on Autism and ADHD services in Hampshire

If you or your child have been waiting for an Autism or ADHD assessment with the NHS, we would love to hear from you to see how we can make changes and improvements to the local services.

Thousands of children in Hampshire and Isle of Wight have come forward to get their first COVID-19 jabs and local NHS encourages more to book their appointment now

HEALTH leaders in Hampshire and Isle of Wight are reminding people to attend their COVID-19 vaccination appointments as they thank the thousands of children who have already had their jab.

Romsey vaccine volunteers thanked at afternoon tea

Residents of Romsey who gave up their own time to volunteer during the COVID-19 vaccination programme have been thanked with an afternoon of tea, cakes and Jazz music.

Spring Bank Holiday pharmacy opening times in Hampshire and the Isle of Wight

A number of pharmacies will be open for business across Hampshire and the Isle of Wight over the bank holidays in the run-up to The Queen’s Platinum Jubilee weekend celebrations.

Isle of Wight residents urged to plan ahead of next weekend as figures reveal about a third of 111 calls on Easter Bank Holiday weekend were prescription requests

The Isle of Wight NHS are asking people to plan ahead to ensure they have access to their prescription medicines for the extended jubilee bank holiday weekend.

Thousands of appointments available over half-term to help children and their families get vaccinated against COVID-19

Nearly 3,000 appointment slots have been made available at mass vaccination sites, GP surgeries and community pharmacies to boost vaccinations for children aged 5 to 11 years across Hampshire and Isle of Wight during half-term.

North Hampshire vaccination site to move to Festival Place

The vaccination centre supporting the north of Hampshire which is currently located in Jameson House, Chineham is soon to be moving to Festival Place, Basingstoke’s shopping centre.

Plans to relocate Chineham Medical Practice to Jameson House have been approved

The Hampshire, Southampton and Isle of Wight Clinical Commissioning Group (CCG) has now approved the plans to relocate Chineham Medical practice to Jameson House.

A quick message from one of our pharmacists on getting help over the Jubilee weekend

With many pharmacies open over the bank holiday, including some late evenings, here's one of our amazing pharmacists to tell you how they can help keep you and your loved ones healthy over the Platinum Jubilee weekend, and all year round.

Official opening of the new Health Hub in Festival Place

Basingstoke Health Hub in Festival Place is set to be officially opened by Mayor of Basingstoke and Deane, Cllr Paul Miller, on June 13.

Heatwave alert

The Met Office has declared a hot weather level 3 Alert for Friday 17 June, when the Heat-Health thresholds have been exceeded. This means temperatures during the day are expected to be around 30C and 15C overnight for at least two consecutive days.

A little forward planning to help the medicine go down

Please don’t forget to order repeat prescriptions well ahead of the four-day Jubilee bank holiday next week.

Hampshire pharmacy celebrates its own commitment to their communities after first opening in 1953 and asks people to ‘think pharmacy’ this Bank Holiday weekend

While many of us are hoping for a sunny Bank Holiday and enjoying some time off work, hardworking health and care colleagues across Hampshire and the Isle of Wight will be going into work to continue providing vital services to residents, as well as those visiting the area.

Appointment of Executive members of the Hampshire and Isle of Wight Integrated Care Board

In Hampshire and Isle of Wight, our central focus is on ensuring our residents receive the best possible care and lead independent, healthy lives, as we work ever more closely and collaboratively.

A quick message from one of our pharmacists on getting help over the Jubilee weekend

With many pharmacies open over the bank holiday, including some late evenings, here's one of our amazing pharmacists to tell you how they can help keep you and your loved ones healthy over the Platinum Jubilee weekend, and all year round. Find a pharmacy near you here.

Got a Right Royal Weekend planned? How to avoid swapping your Jubilee for ED

While the country has a Right Royal Weekend to celebrate the Queen’s Jubilee, NHS teams across Hampshire and the Isle of Wight will be ready to help you avoid swapping a street party for a waiting room.

Official opening of the new Health Hub in Festival Place

Basingstoke Health Hub in Festival Place is set to be officially opened by Mayor of Basingstoke and Deane, Cllr Paul Miller, on June 13.

Community Connect is launched – our new ICS newsletter for our partners

We have recently launched a newsletter to keep our partners informed called ‘Community Connect’.

Community Connect will be published periodically to our partners to update them on the latest news, events and innovations from the Hampshire and Isle of Wight ICS.

Supporting Allied Health Professionals, Nurses and Midwives, Pharmacists and Pharmacy Technicians to Return to Practice

If you have taken a career break from the NHS, social care, education, independent or charity sector, returning to practice is easier than you think.

Thousands still not attending vital cervical screening appointments

As the UK marks Cervical Screening Awareness Week, women on the Island are being reminded of the importance of booking their cervical screening appointments. Figures show nearly a third of those eligible are not coming forward for their appointments.

GP practices across the Isle of Wight re-introduce COVID guidance to protect services

Dr Michele Legg, Island GP and Clinical Director for the Isle of Wight on the Hampshire, Southampton and Isle of Wight Clinical Commissioning Group has some important guidance to share

Thousands of women and people with a cervix in Hampshire and Isle of Wight have not attended vital cervical screening appointments

As the UK comes together to raise awareness during Cervical Screening Awareness Week, women and people with a cervix in Hampshire and the Isle of Wight are being urged to come forward and attend their screening appointments.

Appointment of Partner members of the Hampshire and Isle of Wight Integrated Care Board

On 1 July 2022 the Hampshire and Isle of Wight Integrated Care Board (ICB) will become a statutory organisation and in doing so provides a unique opportunity to transform the way we work across health and care.

The first official day of Hampshire and Isle of Wight Integrated Care System

Today marks the official first day of the Hampshire and Isle of Wight Integrated Care System, the partnership of health and care organisations working together across Hampshire and Isle of Wight to better join up services to improve the health and wellbeing of people in the communities we serve.

Heatwave Alert

The Met Office has declared a hot weather level 3 Alert from today Friday 8 July, when the Heat-Health thresholds have been exceeded. This means temperatures during the day are expected to be between 25C-29C for the next week.

As Hampshire and Isle of Wight programme team celebrates giving over four million doses of the COVID-19 vaccine, health leaders remind people it isn’t too late to get your jab

Last week, health and care partners in Hampshire and Isle of Wight came together to celebrate the continued success of the COVID-19 vaccination programme and amid rising levels of COVID-19 in the community, remind people that it isn't too late to get their jab.

Dedicated health and care teams in Hampshire and Isle of Wight see increasing levels of demand and need your help to tackle this challenge together

A combination of rising COVID-19 levels, the ongoing heatwave, demand for health and care services and other factors have compounded challenges already being faced by dedicated health and care teams working tirelessly to ensure people continue to receive safe, high-quality care. Nationally, hospitals last week saw a 33% increase in admissions due to COVID-19, showing there is more we can do to protect ourselves, those around us and our frontline health and care teams.

NHS colleagues go to Wimbledon

To thank those who have continued to work so hard this past year, some lucky NHS colleagues from across Hampshire and Isle of Wight were recently selected to attend a Wimbledon match on Sunday 3 July. Solent NHS Trust, University Hospital Southampton NHS Foundation Trust (UHS) and Hampshire Hospitals NHS Foundation Trust (HHFT) all put forward COVID heroes.

Stay safe plea amid sustained pressures on local health and care services

Health leaders are urging the public to take sensible steps to keep themselves and others safe this weekend amid sustained pressures on local services. Demand for health and care services, rising COVID-19 levels, continued high volumes of 999 calls and other factors mean dedicated teams face ongoing challenges as they work tirelessly to support patients.

Stalwart GP at the heart of Hampshire NHS is set to retire today

A GP at the heart of change in the NHS throughout Hampshire and the Isle of Wight is retiring this week (Thursday July 21) to start a new chapter in her life.

With over 21,000 children aged 5 to 11 years in Hampshire and Isle of Wight having received their first dose of the COVID-19 vaccine, one young resident encourages others to get the jab this summer

One young resident in Hampshire and Isle of Wight has taken the opportunity to help reassure others her age about what happens when you attend for your vaccine appointment.

Patients to continue to benefit from diabetes prevention services as new provider takes over

A new service provider is taking on delivery of the NHS Diabetes Prevention Programme (NDPP) in Hampshire and the Isle of Wight, continuing the fight against type 2 diabetes.

Cowes Week plea from the Island NHS

With the eyes of the sailing world set to fall on the Isle of Wight, the local NHS is urging residents to take extra care to stay safe in the sun.

New out-of-hours adult ‘safe haven’ for Ryde

A new service to provide year-round mental health crisis support to adults across the Isle of Wight has gone live in Ryde.

Are you eligible for a free NHS lung health check?

Your lungs work hard every day of your life. As you get older it’s worth having them checked out. An NHS Lung Health Check can help to find problems early – often before you notice anything is wrong.

Finalists announced for this year’s HSJ Awards!

We are excited to see NHS organisations within Hampshire and Isle of Wight to make it to the shortlist, spanning across different six categories. Among those to be successful is the Hampshire and Isle of Wight People and OD Collaborative.

August Bank Holiday Pharmacy Opening Times

NHS England has published the list of pharmacies that will open across Hampshire and the Isle of Wight on Bank Holiday Monday (August 29th).